Return & Exchange

General Policy

We do not accept returns, refunds, or exchanges unless the error is from our side. Kindly double-check your order details, size, and color before confirming your purchase.

Returns Accepted Only For Store Errors

Returns will be accepted only if:

• We sent the wrong item, wrong size, or a defective product
• A full unboxing video is provided as proof — the video must be uncut and continuous from the moment the package is opened
• The return process is initiated within 5–7 days of receiving the order

Returns requested after this window will not be accepted. Refunds (if applicable) will be processed after we receive and inspect the returned item.

Additional Terms

Order Confirmation

All orders are subject to availability and confirmation of the order price.

Product Images

Colors may vary slightly due to screen settings and lighting conditions.

Customer Support

Contact our support team for any queries before placing your order.

Cancellation and Refunds

Order Cancellation

• Orders cannot be cancelled once payment is confirmed
• Please double-check your order before making payment

Refund Policy

• Refunds are processed only for store errors
• Refund processing time: 5-7 business days after item return
• Refunds will be credited to the original payment method

📧 For any request : lioracustomercare@gmail.com